Our Mission:
To pursue customers 100% satisfaction with
our high quality, competitive products and dedicated services.
Warmest welcome to contact us
<sales@ibenma.com.sg> for any enquiry or quotation for our dedicated
products and services. Wholesale is highly welcomed!
How to buy
Browse our website and choose your desired
items and then drop email to sales@ibenma.com.sg or call us to check the stock
and arrange the delivery date. Or you can visit us showroom to choose your
desired products in person.
Pricing:
All prices are Listed in Singapore Dollars
with GST inclusive and all delivery are within Singapore. Please kindly
indicate your shipping destination upon your enquiry for quotation.
Delivery:
Some items may be out of stock, in this
case we will inform you to cancel or modify your order as per your
consideration.
Free local delivery only for SGD$500/+ or promotional items, otherwise
SGD$60 applied. Free local delivery is only available from 10am to 6pm on
weekdays. Surcharge S$60 will be applicable for Saturday delivery. Please
kindly noted that No Delivery on Sunday and public holiday.
Customers need to take responsibilities to
shift, dismantle or dispose your old furniture prior to delivery and assembly.
There is no disposal service available from us.
Any delivery address without lifts will be
applicable for additional surcharge S$20 per floor per delivery.
We will try to follow your delivery time
slot without any assurance upon traffic, weather conditions etc.
If you want to deliver to outside
Singapore, please contact us for arrangement.
We may provide free assembly service upon
customer request, but Ibenma shall not be liable for any losses or damages
(including without limitation consequential loss or damage) whatever from
transportation, assembly or related activities.
Refunds and exchanges:
All our items are checked exactly for
damage before delivery, if anything is found to be damaged or faulty, please
inform our staff immediately and we can arrange to exchange or repair the item
for you.
Cancelling an order: